BTTC culture change services strengthen client and contractor relationships, fostering effective collaboration to successfully deliver projects. Facilitating the adoption of alternative contract mechanisms by breaking down silos and developing high performing trust based teams aligned to shared goals. Our approach to culture change is a strategic enabler of project success.
We ground our work in the proven ADKAR model for design and delivery of impactful, sustainable culture change initiatives. Our team combines our extensive infrastructure expertise to tailor each programme to the project context, aligning initiatives to key milestones and overall delivery schedule. Drawing on a wide toolkit to create bespoke approaches that engage at every level for cultural transformation and successful project delivery.
Culture Change
Our Services
Collaborative Relationship Management
Our collaborative relationship management service is designed to support clients in defining and implementing tailored relationship strategies to select the right supply chain partners and then work collaboratively with them to achieve business objectives. We help clients and their partners develop relationship management plans that align with the requirements of the ISO44001 standard for collaborative business relationships. We advise on defining the approach to collaborative working and relationships, identifying key stakeholders and their interests, defining roles and responsibilities of those involved in the collaboration, establishing key performance indicators (KPIs) to measure the effectiveness of the collaboration, risks and opportunity identification and mitigation strategies and establishing processes to address and manage conflict.
Mentoring & Coaching
To enhance the effectiveness of leadership teams, we offer bespoke coaching and mentoring programmes, specifically designed to foster collaborative behaviours among managers and senior executives. This comprehensive service extends well beyond traditional training, incorporating advanced mindset coaching to facilitate profound and enduring transformation. By addressing deep-seated behavioural patterns and enhancing self-awareness, we enable leaders to cultivate high-trust cultures, and to lead with emotional intelligence and strategic influence. In navigating change and strengthening cross-functional team dynamics, our approach equips leaders to inspire and embed meaningful collaboration across all levels of their business.
Building High Performance Teams
Our high performing team service offering helps organisations build high performing, collaborative teams that drive business success. Key components of the service include undertaking behavioural observations, interviews and surveys to assess team dynamics, strengths and areas of improvement, designing and delivering tailored team development programmes to address specific team needs, relationship and team building workshops to foster trust, collaboration and communication and team effectiveness training to improve communication, resolve conflict and aid decision making.
Contract Organisational Design
We provide comprehensive support in aligning project structures with collaborative delivery models. Our services include the review of existing documentation and the development or enhancement of project processes and governance frameworks to ensure an integrated way of working. We assist in defining clear project objectives, establishing meaningful KPIs, and developing a robust project charter. Our focus is not only on design but also on the practical embedment of these elements, ensuring they are understood, adopted, and sustained across all levels of the project team.
