Introduction

This Privacy Policy explains how BTTC Infrastructure Limited (“BTTC,” “we,” “us,” or “our”) collects, uses, stores, and protects personal data when you visit https://www.bttcgroup.com (the “Website”) or communicate with us.

“Personal data” means information that relates to an identified or identifiable individual. “Processing” includes collecting, recording, storing, using, analysing, combining, disclosing, or deleting that data.

This notice outlines your privacy rights and explains how the law protects you under:

• The UK Data Protection Act 2018 and the UK General Data Protection Regulation (GDPR),

• The EU General Data Protection Regulation (GDPR), and

• Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

Scope and Commitment

We are committed to protecting your privacy and the confidentiality of your personal information. Our policy goes beyond legal compliance — it reflects our commitment to treating your data with respect and transparency.

We do not sell, rent, or share your personal information with third parties except as described in this notice or where required by law.

The Data We Process

We may collect, use, and store the following categories of personal data:

• Personal Data:
  Includes your name, title, date of birth, and other identifiers you may provide.

• Contact Information:
  Includes your email address, telephone number, and mailing or billing addresses.

• Technical Data:
  Includes your IP address, browser type and version, time zone setting, operating system, and other technology on the devices used to access our Website.

• Special Category Data:
  We do not collect sensitive personal information such as health data, racial or ethnic origin, religious beliefs, or biometric data.

• Anonymised Data:
  We may collect non-identifiable, aggregated data (e.g., visitor statistics) to improve website performance and user experience.

Legal Bases for Processing

Under data protection law, we must identify the lawful basis for processing your personal data. We may process data on the following grounds:

• Consent: You have given explicit consent for us to use your data.

• Contractual Obligation: Processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.

• Legal Obligation: Processing is necessary to comply with a legal or regulatory requirement.

• Legitimate Interests: Processing is necessary for our legitimate business interests, provided your rights do not override those interests (e.g., business record-keeping, responding to enquiries, improving our services).

If the legal basis for processing changes, we will notify you and, if required, seek your renewed consent.

How We Use Personal Data

We may use your information to:

• Provide and improve our services,

• Respond to enquiries or requests,

• Manage business relationships,

• Recruit and consider employment applications,

• Meet legal or regulatory obligations, and

• Maintain website functionality and security.

Employment Applications:
Information provided in connection with a job application may be retained for up to three years. If hired, employment data is retained during employment and securely deleted six years after it ends.

Cookies and Automated Data Collection

Our website uses cookies and similar technologies to enhance your browsing experience and analyse traffic.

For details on how we use cookies, please see our Cookie Policy.

We may record non-identifiable technical information such as your IP address, device type, or browsing behaviour to monitor site performance and improve user experience.

You can control or delete cookies at any time through your browser settings.

Data Transfers and Hosting

Our Website is hosted by Squarespace, Inc., whose servers are located in the United States. As a result, your personal information may be processed and stored outside your country of residence.

For UK and EU Users (GDPR):

Squarespace, Inc. complies with the EU–U.S. Data Privacy Framework, the Swiss–U.S. Data Privacy Framework, and the UK Extension to the EU–U.S. Data Privacy Framework, as certified by the U.S. Department of Commerce. This means Squarespace lawfully transfers personal data from the UK, EU, and Switzerland to the U.S. under approved mechanisms.

For Canadian Users (PIPEDA):

Under PIPEDA, personal information may be transferred outside Canada if comparable protection is provided. Squarespace implements appropriate technical and organisational safeguards to protect personal data in line with PIPEDA’s requirements.

By using our Website, you acknowledge that your information may be processed in the United States and may be subject to U.S. laws.

Data Retention

We retain personal information only as long as necessary to fulfil the purposes outlined in this policy, including any legal, accounting, or reporting obligations.

When information is no longer required, it is securely deleted or anonymised.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal data,

• Correct or update inaccurate or incomplete data,

• Request deletion of your personal data,

• Withdraw consent at any time (where processing is based on consent),

• Object to processing or request restriction, and

• Lodge a complaint with a data protection authority.

To exercise these rights, please contact enquiries@bttcgroup.com.
We will respond to all legitimate requests within 30 days unless the request is complex or repetitive, in which case we will inform you of any delay.

Complaints and Contact Information

If you have a concern or complaint about how we process your personal data, please contact us first at enquiries@bttcgroup.com.

If you remain dissatisfied, you may contact:

• The Information Commissioner’s Office (ICO) in the UK: https://ico.org.uk/make-a-complaint

• The Office of the Privacy Commissioner of Canada (OPC): https://www.priv.gc.ca/en/report-a-concern

We value the opportunity to resolve your concerns directly before escalation.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The latest version will always be available on our website.

If we make a material change affecting how we process your personal data, we will notify you or seek renewed consent as required by law.

Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact: enquiries@bttcgroup.com